For questions or status updates regarding online merchandise orders, please call the toll-free customer service number for MusicToday at 877-MUSIC77 or email them at merchandise@musictoday.com. For digital downloads, all sales are final. MusicToday will accept any items for return or exchange within 30 days of purchase that have not been washed or worn. MusicToday will not accept for return any packaged non-wearables, including CDs, once opened.